Holiday Park Manager/Worker
Holiday park managers/workers operate holiday parks, motor camps, caravan parks or seaside resorts as owners or on behalf of an owner.
Tasks & duties
Holiday park managers/workers may do some or all of the following:
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greet guests and check them into cabins, caravans or campsites
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maintain the buildings and grounds
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hire, train and organise staff
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handle guest requests and complaints
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take bookings, plan budgets, keep accounts, carry out administrative tasks and marketing activities
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clean and prepare public places for use
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run a restaurant and/or camp shop
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take bookings for local tourist attractions
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run activities such as tramping, horse-trekking or fishing trips
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prepare meals
Skills & knowledge
Holiday park managers/workers need to have:
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good communication and people skills
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customer service skills
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good planning and organisational skills
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knowledge of local area and tourist attractions
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problem-solving skills
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business administration, management and marketing skills
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computer skills
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basic knowledge of health and safety
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food safety knowledge
Practical maintenance and repair skills, such as plumbing, and skill in operating machinery are helpful. It is also useful if holiday park managers/workers know first aid.
Entry requirements
To become a holiday park manager/worker you need to have skills in numeracy and literacy. Other skills are gained on the job.
Training on the job
Holiday park managers/workers may attend courses and seminars run by hospitality and tourism organisations.
Useful Experience
Useful experience for holiday park managers/workers includes:
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running a business
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work experience in the hospitality industry, preferably at management level
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building, farming or practical work such as carpentry and plumbing
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customer service experience
Related courses
Hospitality
Hospitality Management
Tourism Management
Tourism Studies
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