Executive Housekeeper
Tasks & duties
Executive housekeepers may do some or all of the following:
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interview and employ staff, and hold performance appraisals
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train and supervise staff to consistently clean to high standards
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establish safe working conditions and practices
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hold daily staff briefings to plan the day's work
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plan rosters
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monitor stock levels of linen, cleaning products and equipment
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organise the buying of products and equipment, and repairs to equipment
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help develop and manage an annual budget for housekeeping services
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complete administrative tasks, including managing timesheets and invoices
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attend meetings with reception and maintenance departments, and with other heads of department
Skills & knowledge
Executive housekeepers need to have:
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knowledge of staff management practices
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knowledge of their employer's housekeeping standards, and of health and safety regulations
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specialist knowledge of cleaning methods and products
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planning and organisational skills
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good communication skills
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leadership and decision-making skills
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budgeting and maths skills
Knowledge of first aid may also be useful.
Entry requirements
There are no specific requirements for becoming an executive housekeeper.
Secondary education
While there are no specific secondary education requirements needed to become an executive housekeeper, three years of secondary education is preferred. Useful subjects include English and maths.
Tertiary Education
Qualifications such as a National Certificate in Hospitality (Accommodation Services), or a City and Guilds Certificate in Accommodation Operations, may help you get a job.
A diploma or degree in hospitality management or supervision, such as the National Certificate in Hospitality (Operations Supervision), or a more general management qualification, such as human resource management or business management is also an advantage. For further training information visit Hospitality Standards Institute website .
Training on the job
Executive housekeepers gain skills on the job, and can gain credits towards tertiary qualifications, such as National Certificates in Hospitality, while working. Some large hotel chains offer a corporate management training scheme.
Useful experience
Useful experience for executive housekeepers includes:
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hotel/motel, hospital or commercial cleaning
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experience in budgeting, forecasting and other cost analysis
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management or supervision work
Related courses
Cleaning
Hospitality
For more information, please refer to Career Services.
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