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Electronics Serviceperson

Electronics service people service, maintain, test, operate and assist with the production of electronic systems and equipment such as televisions, microwave ovens and telecommunication systems.

Tasks & duties

Electronics service people may do some or all of the following:

discuss problems or installation with clients
carry out tests to check for faults
repair or replace faulty parts
liaise with the manufacturers
clean equipment
reassemble and test equipment
record the servicing time and the replacement parts used
set up and maintain new equipment
run their own business

Specialisations

Electronics service people may specialise in marine and industrial electronic equipment.

Skills & knowledge

Electronics service people need to have:

knowledge of electronic equipment and how it works
knowledge of electronic circuits and the ability to read circuit diagrams
knowledge of electrical theory
practical skills to install, test and repair electronic equipment
problem-solving skills
communication skills
computer skills

Entry requirements

To become an electronics serviceperson you need to complete an apprenticeship and gain a National Certificate in Electronics Technology and/or a National Certificate in Electronic Engineering or a National Diploma in Electrotechnology. For further information contact the ETITO. Electronics serviceperson apprenticeships are part of the Modern Apprenticeship scheme, which are for people aged 16 to 21. For further information go to the Modern Apprenticeships website. During your apprenticeship training, you are supervised by an experienced electronics serviceperson and learn to service a variety of appliances.

Secondary education

School Certificate or NCEA Level 1 English, maths, science and physics is recommended to enter this job. Although many employers prefer you to have NCEA Level 2. Some schools offer electronics and the opportunity to complete units towards the National Certificate in Electronics Technology.

Registration

To operate without supervision, you must gain Electrical Service Technician (EST) registration with the Electrical Workers' Registration Board (EWRB). A practising licence issued by EWRB must be renewed annually.
EST registration can be gained as part of training towards a national certificate or by completing electrical theory and practical training, passing an examination and having on-the-job experience.