Service Station Attendant
Service station attendants help motorists get petrol, gas or oil for their vehicle, and sell motoring accessories and food items.
Tasks & duties
Service station attendants may do some or all of the following:
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pump petrol into customers' cars
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check car batteries, and oil and water levels
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wash windscreens and check car tyres on customer request
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sell motor accessories and food items
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take payment for goods and give change
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display, rotate and price stock
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keep the shop and forecourt tidy
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carry out minor workshop tasks such as fixing tyres
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keep a record of account purchases
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order new stock
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check petrol tank levels by doing a tank dip and reading the pumps
Skills & knowledge
Service station attendants need to have:
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knowledge of service station products such as petrol, oil and other goods
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knowledge of safety rules and basic first aid
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basic mechanical knowledge
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good communication and customer service skills
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basic maths skills
Entry requirements
There are no specific entry requirements to become a service station attendant, although three years of secondary school education is preferred.
Secondary education
Useful subjects include English and maths.
Training on the job
Service station attendants may gain a National Certificate in Service Station Sales while working on the job, through the New Zealand Motor Industry Training Organisation. They may also attend company training courses that cover topics such as:
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food hygiene
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health and safety
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first aid
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what to do in the event of an armed robbery
Useful experience
Useful experience for service station attendants includes:
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customer service work
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money handling experience
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repairing vehicles
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retail work
Related courses
Sales
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