Computer Systems Technician
Tasks & duties
Computer systems technicians may do some or all of the following:
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assemble, install and test computer software, networks and equipment
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update and repair equipment
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keep records of software and equipment
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run test programs on computers and related equipment
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take details of customer problems by phone, in person or via email
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identify and solve problems
Specialisations
Computer systems technicians may specialise in a particular type of software or hardware.
Skills & knowledge
Computer systems technicians need to have:
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knowledge of computer hardware, software and networks
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up to date information about the latest developments in information and communications technology (ICT)
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problem-solving abilities
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good communication skills for dealing with clients
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technical skills
Entry requirements
To become a computer systems technician, a tertiary qualification in computer science, information technology or electronic engineering is recommended.
Secondary education
A tertiary entrance qualification is needed to enter tertiary training. Useful subjects include maths, physics, English, and information and communication technology.
Training on the job
Computer systems technicians gain skills on the job and attend training courses to keep up to date with developments in information and communications technology.
Useful experience
Useful experience includes computer programming and repair work.
Related courses
Computer Engineering
Database Management
Networks and Communications
Systems Analysis and Design
For more information, please refer to Career Services.
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