Survey Interviewer
Tasks & duties
Survey interviewers may do some or all of the following:
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phone people to make appointments for interviews
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interview people in person or by telephone at their home or business
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approach and interview people in the street, or other public places such as railway stations or shopping centres
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ask set questions on the survey questionnaire
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write down the answers on a survey form or computer
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keep a record of the interview to hand to the survey supervisor
Skills & knowledge
Survey interviewers need to have:
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knowledge of their interview topic and different interview methods
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good communication and people skills for dealing with a wide variety of people
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good listening skills for accurately recording information
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planning and organisational skills
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research and writing skills including the ability to spell correctly
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good keyboard and computer skills
Entry requirements
To become a survey interviewer you need to have a good standard of spoken and written English. Telephone interviewers need to have keyboard and computer skills.
Secondary education
There are no specific secondary education requirements for this job. However, requires at least Year 10 equivalent English and maths is preferred.
Training on the job
Most survey interviewers complete a training module in surveying techniques before they start working. Further skills are gained on the job. Training in different interviewing methods may be available when required.
Useful experience
Useful experience for survey interviewers includes previous interviewing experience, and hospitality, sales or public relations work.
For more information, please refer to myfuture.
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