Administration Officer
Administration officers perform a range of administrative tasks to ensure an organisation functions efficiently.
Tasks & duties
Administration officers may do some or all of the following:
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co-ordinate office correspondence, including large mail-outs
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type letters, reports, memoranda, agendas, minutes and other documents
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maintain equipment and stationery supplies
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carry out receptionist duties such as greeting visitors and answering telephone calls
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undertake research for management staff
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assist with records management and filing.
Specialisations
Administration officers may specialise in areas such as:
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data entry
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travel planning, including arranging staff travel itineraries and accommodation
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assets supervision and bookkeeping, including budgeting, bill payments, banking and invoicing
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project or database management and meeting organisation (including tele and videoconferences)
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training and supervising new administration staff
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health and safety, which includes making staff aware of building safety procedures and safe work practices.
Skills & knowledge
Administration officers need to have:
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time management skills and the ability to prioritise tasks
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communication and listening skills
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good writing skills
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decision-making skills
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problem-solving skills
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basic computer skills and the ability to use relevant computer software
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the ability to use general office equipment.
Entry Requirements
There are no specific requirements to become an administration officer, as skills are learned on the job. However, a tertiary course in business administration or office systems may be useful.
Secondary Education
Training on the job
Administration officers may be required to attend regular training courses on office procedures and information technology.
Useful Experience
Useful experience for administration officers includes:
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administration or reception work
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accounting
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information technology work
Related courses
Secretarial and Office Studies
Text Processing and Office Tools
For more information, please refer to myfuture.
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