Medical/Dental Receptionist
Medical and dental receptionists perform clerical duties, greet and make appointments for patients in medical or dental reception areas.
Tasks & duties
Medical and dental receptionists:
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greet and assist patients
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make appointments for patients
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record patients' information
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organise and use a filing system for patient records
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maintain accounts and patient records
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scan documents and patient records
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may collect and bank money
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may prepare equipment for use
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may prepare patients for treatment.
Training on the job
Medical and dental receptionists learn many skills on the job, including how to handle cash and use computers, fax machines and other office equipment.
Useful experience
Clerical or medical work, or experience working with people is useful for medical and dental receptionists.
Related courses
Public and Health Care Administration
Secretarial and Office Studies
For more information, please refer to Career Services.
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